Terms & Conditions

By using the Lugga Clinics website and patient portal, you agree to the following terms. (Sample terms — editable/replaceable by hospital administration and legal counsel before production use.)

Use of the Patient Portal

Access to the patient portal requires verification of an existing hospital number. You are responsible for keeping your login credentials confidential and for all activity under your account.

Booking Policy

Each patient may hold only one active consultation booking at a time. A new booking cannot be made until your current consultation has been marked as reviewed by a doctor. Doctors set their own daily patient capacity; bookings are subject to availability.

Medical Disclaimer

This website provides general information and a booking mechanism. It is not a substitute for professional medical advice. In an emergency, contact our emergency line or visit the nearest emergency department immediately.

Changes to These Terms

We may update these terms from time to time. Continued use of the portal after changes constitutes acceptance of the updated terms.