This Privacy Policy explains how Lugga Clinics ("we", "us") collects, uses, and protects information submitted through this website and patient portal. (Sample policy — editable/replaceable by hospital administration and legal counsel before production use.)
We collect information you provide directly, such as your hospital number, contact details, and consultation booking information, in order to verify your identity and manage your care appointments.
Information is used solely to operate the patient portal, manage consultation bookings, and communicate with you about your care. We do not sell patient information to third parties.
We apply industry-standard safeguards including encrypted password storage, access controls, and audit logging to protect patient data. Only authorized hospital staff can access clinical or booking information relevant to their role.
You may request a copy of your information or ask us to correct inaccurate contact details by contacting the hospital directly.
Questions about this policy can be directed to luggaclinics@gmail.com.